Internet Solutions
Dates: March 2006 to March 2006 Role: Siebel Developer
Location: South Africa Software: Siebel 7.8 eCommunications
Skills: General configuration, VB scripting, workflow processes, web services.
Summary: An upgrade project from Siebel 6 to Siebel 7.8. Mark was responsible for developing the support module based around Agreements and Service Requests, and the integration with the billing system using Web Services. Mark used general configuration, Workflow and Web Services (EAI) during this project.
Detailed Description

Mark joined this project on a short term basis to fill in for another team member whilst they were on leave during the final few weeks of the project. Mark was responsible for designing and developing the support module which involved configuring Agreements and Service Requests based on a number of client requirements. Mark was also involved in setting up the integration of Siebel with the clients billing system using Web Sevices.